Terms and conditions

Please read the following terms and conditions carefully before making a purchase from Sofa Source. By making a purchase from Sofa Source, you agree to abide by these terms and conditions.

1. Pricing

All prices listed on the Sofa Source website are in US dollars and are subject to change without notice. Prices listed do not include sales tax or shipping charges. Sofa Source reserves the right to update pricing at any time without prior notice.

2. Order Processing

Once you place an order with Sofa Source, you will receive an order confirmation via email. Please review this confirmation carefully to ensure that all information is correct. If there are any discrepancies, please contact Sofa Source immediately to make corrections. Orders will be processed and shipped within 1-3 business days.

3. Payment

Sofa Source accepts all major credit cards as payment for orders. Payment is due at the time of purchase. If payment is not received within 72 hours of placing the order, the order will be cancelled.

4. Shipping

Sofa Source offers shipping to customers within the United States. Shipping charges will vary based on the size and weight of the items purchased. Customers will be responsible for all shipping charges associated with their order. Orders will be shipped via UPS or FedEx and typically arrive within 3-5 business days.

5. Returns and Exchanges

Sofa Source wants all customers to be satisfied with their purchases. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a refund or exchange. Items must be in their original packaging and in new, unused condition to be eligible for return. Customers will be responsible for return shipping charges. To initiate a return or exchange, please contact Sofa Source customer service for instructions.

6. Damaged or Defective Items

If you receive a damaged or defective item from Sofa Source, please contact customer service immediately to report the issue. Sofa Source will work with you to resolve the problem in a timely manner. In some cases, Sofa Source may provide a replacement item at no additional charge.

7. Product Availability

All products listed on the Sofa Source website are subject to availability. In the rare event that an item is out of stock, Sofa Source will notify you as soon as possible and provide an estimated restock date. You may choose to wait for the item to become available or request a refund.

8. Product Descriptions

Sofa Source strives to provide accurate product descriptions and images on its website. However, colors and textures may appear differently in person than they do on a computer screen. Please keep in mind that variations in color and texture are normal and should be expected.

9. Warranty

Sofa Source offers a one-year warranty on all furniture products. This warranty covers defects in materials and workmanship and does not cover damage caused by misuse or normal wear and tear. To make a warranty claim, please contact Sofa Source customer service with your original order number and a description of the issue.

10. Limitation of Liability

Sofa Source shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from the use or inability to use the products purchased. Sofa Source's liability is limited to the purchase price of the products.

11. Privacy Policy

Sofa Source respects the privacy of its customers and will never sell or share any personal information with third parties. Customer information is only collected for order processing purposes and will be kept confidential.

12. Governing Law

These terms and conditions are governed by the laws of the state of California. Any disputes arising from these terms and conditions shall be resolved through arbitration in the state of California.

13. Changes to Terms and Conditions

Sofa Source reserves the right to update or change these terms and conditions at any time without prior notice. It is the customer's responsibility to review these terms and conditions before making a purchase. Continued use of the Sofa Source website constitutes acceptance of the updated terms and conditions.

By making a purchase from Sofa Source, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact Sofa Source customer service for assistance. Thank you for choosing Sofa Source for your furniture needs.